Welcome to the support center where you'll find support documentation and work request submission forms.

Highlighted Knowledge Book Pages
Faculty/Staff FAQ ~ Local Computer Administrator Account at CNU (admin rights)
Faculty/Staff FAQ ~ How do I use my new 3Com VoIP phone?
ITS - Student FAQ ~ Removal of CNU software after leaving CNU
ITS - Student FAQ ~ Recommended Computing Specifications
ITS - Student FAQ ~ I'm a Mac user and a lot of pdf files won't download, do I need that plugin?
Scholar FAQs ~ Which Web Browsers for Scholar
Scholar FAQs ~ Where did Safe Assign go in Blackboard 9?
Scholar FAQs ~ Trouble with Safe Assign Submissions could be course synchronization.
Scholar FAQs ~ Should I use journals, discussion board or blogs?
Scholar FAQs ~ Photo Roster of my students?
Scholar FAQs ~ My Upload doesn't work, the message says 'Submit a Valid File'
Scholar FAQs ~ How do I merge courses? - THE COURSE MERGE TOOL
Scholar FAQs ~ Are there any video/tutorials available for me to learn more about Blackboard 9?
Scholar FAQs ~ ***Test takers are getting a permissions error while taking the test***
Scholar FAQs ~ *** Why can't I enroll a non-credit seeking user, like another faculty member***

Knowledge Book Pages Rated Most Helpful
ITS - Student FAQ ~ Is there a way to check course updates through Facebook?
Scholar FAQs ~ How do I merge courses? - THE COURSE MERGE TOOL
ITS - Student FAQ ~ What is my CNU email address?
ITS - Student FAQ ~ I forgot my username or password
Scholar FAQs ~ Students can't see the course, how do I make it available to them?
Classroom Technology Specifications ~ The Lectern Furniture
Faculty/Staff FAQ ~ SSL VPN Services (Windows/Apple)
Faculty/Staff FAQ ~ How do I use my new 3Com VoIP phone?
Faculty/Staff FAQ ~ How does my new phone connect?
ITS - Student FAQ ~ What is my username and password?